A comprehensive recall management system that serves all stakeholders—customers, dealers, and communication channels—across land and sea, from initial notifications to resolution. It ensures regulatory compliance while acting as a central hub for inbound and outbound coordination with other regional offices to enhance repair efficiency, resolution rates, cost management, and customer experience. We support dealers with advanced notifications, training, appointment scheduling, parts availability and expediting, distribution coordination, documentation consolidation, and vehicle transportation.
Management, consultancy and supervise for business process outsourcing services (BPO) in Multi channel contact center, Content moderator.
