{"id":4742,"date":"2025-06-16T10:36:22","date_gmt":"2025-06-16T03:36:22","guid":{"rendered":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/contact-center-outsourcing-services\/"},"modified":"2025-07-29T12:44:13","modified_gmt":"2025-07-29T05:44:13","slug":"contact-center-outsourcing-services","status":"publish","type":"page","link":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/our-services\/contact-center-outsourcing-services\/","title":{"rendered":"Contact Center Outsourcing Service"},"content":{"rendered":"\t\t
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Contact Center Outsourcing Service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Contact center outsourcing service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We offer the professional contact center teamc (chat, email, social media, outbound service).We are able to set up or scale up, multi size-multi channel contact centers.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Outsource Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Advantages of choosing to use our outsourcing service: Outsource Service<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Your Growth Unhindered<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We offer 24\/7 customer engagement hubs supported by an extensive network of regional centers with talent proficient in 8 languages to cater not only to Asian and English-speaking markets but also many other popular markets in Asia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Scale Up Quickly<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our clients are in a hurry. They are growing so fast, their business is so dynamic, and that\u2019s why they come to us. Similarly, we are able to attract quality talent at record speed. We leverage our Augmented Recruitment platform combined with a massive team of recruiters and employer branding specialists. Social media, job boards, and staff referral programmers have no secrets for us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Scale Up Quickly<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Customer demands and expectations are always changing and so must your customer experience. Perfect your customer journey with performance audits, data-driven strategies, and innovative technologies, delivered to you in one friendly package. Make one of our delivery centers your global Center of Excellence and start experimenting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Basic comparison for calculating In House-Outsource<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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One of key factors to do outsourcing is managing your cost. Our offering price also including all related costs due to contact center management. This is a very cost effective management model while your service also keeps achieving over standard.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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DIGISERVE: A partner ready to drive your business to sustainable growth.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Monthly fee comparison with our In-house team<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Infrastructure<\/div><\/div><\/i><\/div><\/th>
Agent<\/div><\/div><\/i><\/div><\/th>
Supervisor\/ Manager<\/div><\/div><\/i><\/div><\/th>
Knowledge and quality management (Trainer \/ Quality assurance specialist)<\/div><\/div><\/i><\/div><\/th>
HR support including<\/div><\/div><\/i><\/div><\/th><\/tr><\/thead>\n\t\t\t\t\t\t\t\t
– Workstation \/\nIT support Telephony
\n– Facilities<\/div><\/div><\/div><\/td>
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– Recruiting
\n– Payroll
\n– Benefits
\n– Welfare management<\/div><\/div><\/div><\/td><\/tr>
In-House: 100%<\/div><\/div><\/div><\/td>
In-House: 100%<\/div><\/div><\/div><\/td>
In-House: 100%<\/div><\/div><\/div><\/td>
In-House: 100%<\/div><\/div><\/div><\/td>
In-House: 100%<\/div><\/div><\/div><\/td><\/tr><\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Outsource : All inclusive in the cost<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Packages<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We offer the very flexibility package based on client requirement.\nYou can expect the cooperate working team under the\nprofessional manner to reach our commited SLAs.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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People management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We offer many varity of choices to manage your CX team member. Including shared or dedicated both agents and support function such as team leader, trainer, quality management, project manager, workforace management, data anylyst and CX consulting<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Continuous process improvement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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in order to achieve the outstanding SLAs, not only the quality of service but also other perspective such as financial, customers and internal process, our team are mixed from many industries where can leverage and share the expereience and best practice form other industry to your business. Many action plans have already been proved with higher standard among other in the market.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\tTechnology<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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To enhace the efficieny of cost and customer experience, our team will help you select and manage the suitable solution from many platforms over the world. We can share the best case to apply from your internal process to be more practical with best result.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Highlights of our service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t24 hours services\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t50+ Managerial and support staffs \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tDigital first CX\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tkeeping 92% CSAT level, a high score in the E-commerce industry!\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tHigh performer quarantee\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWith 20 years of experienced team management in outsourcing services.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tValue your time\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tFast deliver and accurate services\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tMultiple languages supporting Hub\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t8 languages support available across SEA region\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Case study<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our Client Success\nSee how we help our clients succeed.<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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About us<\/a><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With over 20 years of experience, we are a leader in superior customer experience management.\nWe strive for excellence in delivering services that impress and satisfy your customers.<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Our Service <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"\"<\/a><\/figure>

Live Chat Admin Page Service<\/a><\/h3>

We specialize in Customer Experience (CX) management and\nare part of your team to\nimprove operational efficiency,\ncontrol costs, and improve customer satisfaction scores (NPS).\nImprove your service offerings.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Customer Service<\/a><\/h3>

Focus on your business. We will take care of your customers.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\"\"<\/a><\/figure>

Content Moderation<\/a><\/h3>

Content moderation helps create boundaries on what can be considered appropriate and inappropriate content.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Contact center outsourcing service<\/a><\/h3>

We are able to set up-scale up, multi size-multi channel contact centers. We offer traditional call centers (chat, email, social media, outbound service) or sourcing the team player for contact centers.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Contact Center Outsourcing Service Contact center outsourcing service We offer the professional contact center teamc (chat, email, social media, outbound service).We are able to set up or scale up, multi size-multi channel contact centers. Outsource Service Advantages of choosing to use our outsourcing service: Outsource Service Your Growth Unhindered We offer 24\/7 customer engagement hubs […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4748,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4742","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/pages\/4742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/comments?post=4742"}],"version-history":[{"count":10,"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/pages\/4742\/revisions"}],"predecessor-version":[{"id":4813,"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/pages\/4742\/revisions\/4813"}],"up":[{"embeddable":true,"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/pages\/4748"}],"wp:attachment":[{"href":"https:\/\/dgsdemo.bangkokwebsitedesign.com\/en\/wp-json\/wp\/v2\/media?parent=4742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}